OUR EXPERT TECHS WILL HELP YOU OVER THE PHONE WITH

  
Diagnostics & DIY repair advice
  
Part details & complete repair estimates
  
Scheduling a repair – if needed – after diagnosis

Schedule A live call

OUR EXPERT TECHS WILL HELP YOU OVER THE PHONE WITH

  
Diagnostics & DIY repair advice
  
Part details & complete repair estimates
  
Scheduling a repair – if needed – after diagnosis

SCHEDULE A LIVE CALL

DIAGNOSTICS & REPAIR ADVICE

PART DETAILS & COMPLETE REPAIR ESTIMATES

SCHEDULING REPAIRS

Sears Virtual Services Capabilities

Video chat with a repair technician for a 30-minute scheduled call to troubleshoot the appliance problem. No waiting for a service call.

Our technicians are manufacturer trained and have 10+ years of experience on average.

If needed, book an appointment within a minute, for a date and time that fits your schedule.

Scheduling and Billing Details

Sears Virtual Services is available on weekdays from 8:30 am to 5:00 pm Central Time.

After you book a virtual visit and provide payment details, we'll give you the phone number for your video chat with the expert technician. You won't be charged the $39.99 service fee until you initiate your video call with the technician.
Schedule A live call